As the owner, it is my goal to keep all our clients happy. We accomplish this by delivering prompt and friendly services with reasonable fees. We provide personal service. Utilizing today’s technology can seem impersonal. We combine old fashioned customer care with the latest technology, to provide the help that you need.
-Mitch Mallard, Owner of C.A.T.
WHY CHOOSE COMPUTER ASSISTANCE TECHS?
As a native of Gainesville Florida, the owner, Mitch Mallard has first hand seen the changes in our community, and feels he has kept up with the technology, while maintaining his hometown roots.
We do not speak “techease”, we communicate in plain language so that you can better understand what services are needed and can be provided. We have been providing quality service since 1993 , we can shape our services to your needs. We keep our hours flexible to work with your lifestyle.
By coming to you, most problems can be diagnosed in the environment in which they occur. This means you do not have to disassemble or transport your equipment.
In short, you make the call, we’ll do the rest.
We understands budgets. We do our best to maintain a positive cost to value ratio for all your needs. The cost of repair should not exceed the value of the equipment.
In most cases, same day service is available. We want to get your problem solved in the most time efficient manner possible. We also offer remote access service.
Let’s face it, downtime is lost time. We strive to keep this time to a minimum. Our fast response is the key to keeping your business moving.
The Base Maintenance Plan consists of running utilities, which target malware, viruses, and other harmful scripts.
The Mid-Level Maintenance Plan includes the Base Maintenance Plan PLUS Onsite Data Backup.
The Premium Maintenance Plan includes all of the above PLUS offsite storage of data to ensure maximum protection for your data.
*Maintenance Plans can be performed after your regular business hours for an additional fee.
Question: How much do your services cost?
Answer: Our hourly rate is currently * $65.00/hour
Question: Where is your shop located?
Answer: We are strictly onsite service. You never need to take your machine anywhere.
Question: How do I pay for services?
Answer: We accept Checks, Cash, Visa, MasterCard, Discover and American Express
Question: How soon can you be to my home or office?
Answer: In most cases, same day service is available