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Computer Assistance Techs provides personalized computer and network support to the local Alachua County area. Whether your business is in Gainesville, Newberry, High Springs, Alachua, Archer or the surrounding area, Computer Assistance Techs can help keep your systems up and running.

As the owner, it is my goal to keep all our clients happy. We accomplish this by delivering prompt and friendly services with reasonable fees. We provide personal service. Utilizing today’s technology can seem impersonal. We combine old fashioned customer care with the latest technology, to provide the help that you need.

-Mitch Mallard, Owner of C.A.T.

Mitch Mallard

WHY CHOOSE COMPUTER ASSISTANCE TECHS?

As a native of Gainesville Florida, the owner, Mitch Mallard has first hand seen the changes in our community, and feels he has kept up with the technology, while maintaining his hometown roots.

We do not speak “techease”, we communicate in plain language so that you can better understand what services are needed and can be provided. We have been providing quality service since 1993 , we can shape our services to your needs. We keep our hours flexible to work with your lifestyle.

ON-SITE SERVICE

By coming to you, most problems can be diagnosed in the environment in which they occur. This means you do not have to disassemble or transport your equipment.

In short, you make the call, we’ll do the rest.

REASONABLE RATES

We understands budgets. We do our best to maintain a positive cost to value ratio for all your needs. The cost of repair should not exceed the value of the equipment.

QUICK RESPONSE

In most cases, same day service is available. We want to get your problem solved in the most time efficient manner possible. We also offer remote access service.

MINIMAL DOWNTIME

Let’s face it, downtime is lost time. We strive to keep this time to a minimum. Our fast response is the key to keeping your business moving.

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MAINTENANCE PLANS

THESE PLANS CAN BE SCHEDULED ON A MONTHLY, QUARTERLY, OR SEMI-ANNUAL BASIS.
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BASE PLAN

The Base Maintenance Plan consists of running utilities, which target malware, viruses, and other harmful scripts.

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MID-LEVEL PLAN

The Mid-Level Maintenance Plan includes the Base Maintenance Plan PLUS Onsite Data Backup.

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PREMIUM PLAN

The Premium Maintenance Plan includes all of the above PLUS offsite storage of data to ensure maximum protection for your data.

*Maintenance Plans can be performed after your regular business hours for an additional fee.

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FREQUENTLY ASKED QUESTIONS

Question: How much do your services cost?

Answer: Our hourly rate is currently * $65.00/hour

Question: Where is your shop located?

Answer: We are strictly onsite service. You never need to take your machine anywhere.

Question: How do I pay for services?

Answer: We accept Checks, Cash, Visa, MasterCard, Discover and American Express

Question: How soon can you be to my home or office?

Answer: In most cases, same day service is available

SUBMIT WORK REQUEST & GENERAL QUESTIONS

Thank you for your interest in Computer Assistance Techs. Please, utilize this form and provide us as much information about your needs as possible. Once received, we will contact you and provide a quote FREE of charge.

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